Concierge Services

Whether you are looking for recommendations on the best places to shop, the secret hot spots in Downtown Rochester, or need to reserve transportation, our Guest Experience Creators are here to help! 

Our team has the insider information on what’s happening in and around Downtown Rochester, as well as a vast array of connections to ensure your experience is a memorable one. 

Our guest experience creators can be reached by phone at 248.453.8723 or email at

On The Rocks Cocktail $16 Each

Choose from the following

Knob Creek Old-Fashioned

Hornitos Tequila Margarita

Effen Vodka Cosmopolitan

Michigan Crafted | Michigan Made $25

Featuring an assortment of locally made snacks including Sander's Chocolates, Ferris Nut Company, Great Lakes Potato Chips and fresh Michigan apples

Seasonal Fruit Bowl $20

An assortment of seasonal whole fruit

Romance For Two $65

One bottle of house prosecco and six chocolate dipped strawberries for two

Cheese Board $35

Chef's rotating seasonal selection of locally crafted artisanal meat & cheeses served with an assortment of crackers, and fresh fruits

Floral Arrangement $100

One dozen roses arranged by Viviano Flower Shop delivered to your room

Four Pack Of Beer On Ice $30

Select any four beers from a variety of seasonal bottled selections.  Served chilled on ice

Seasonal Fruit Salad $25

Freshly sliced seasonal assortment of fruit

Have a special request? Please contact us by filling out the form below.